{"id":8904,"date":"2025-03-04T19:19:14","date_gmt":"2025-03-04T19:19:14","guid":{"rendered":"https:\/\/www.propertyfinder.com\/careers\/?page_id=8904"},"modified":"2025-07-03T15:29:17","modified_gmt":"2025-07-03T15:29:17","slug":"customer-experience","status":"publish","type":"page","link":"https:\/\/www.propertyfinder.com\/careers\/customer-experience\/","title":{"rendered":"Customer Experience"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8904\" class=\"elementor elementor-8904\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a95f2a5 e-flex e-con-boxed e-con e-parent\" data-id=\"a95f2a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0faf13 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"d0faf13\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Get to Know the Customer Experience Team<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-303cbcc elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"303cbcc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Get to Know the <br>Customer Experience Team<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f69a1b e-flex e-con-boxed e-con e-parent\" data-id=\"5f69a1b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c81887b e-con-full e-flex e-con e-child\" data-id=\"c81887b\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5a1dd39 e-con-full e-flex e-con e-child\" data-id=\"5a1dd39\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09ea613 elementor-widget elementor-widget-heading\" data-id=\"09ea613\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-759d004 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"759d004\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0b74f3 ctm-black-to-red-btn red elementor-tablet-align-left elementor-widget elementor-widget-button\" data-id=\"e0b74f3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/careers\/job-search\/?department=customer-experience\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View Roles<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bd9515 e-con-full e-flex e-con e-child\" data-id=\"3bd9515\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5ad2a7 elementor-widget elementor-widget-text-editor\" data-id=\"e5ad2a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The Customer Experience team ensures every interaction with Property Finder is seamless, efficient, and impactful. Working closely with engineering, data, and product teams across the UAE and international markets, they provide the support and solutions our customers and partners need to succeed. Whether you focus on quality control, upholding trust and transparency for our users, optimizing technical operations, or designing learning experiences that empower customers\u2026every role contributes to a stronger, more effective service.<\/p><p>\u00a0<\/p><p>Some specialize in customer advocacy, ensuring user feedback drives meaningful improvements, while others refine workflows and processes to enhance overall operational excellence. Together, the team doesn\u2019t just resolve issues, they create high-value experiences that set new industry benchmarks.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d6863c ctm-black-to-red-btn red elementor-tablet-align-left elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"6d6863c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/careers\/job-search\/?department=customer-experience\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View Roles<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d81ec6 e-flex e-con-boxed e-con e-parent\" data-id=\"4d81ec6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5e26771 e-con-full e-flex e-con e-child\" data-id=\"5e26771\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f78fb9c commercial-video elementor-widget elementor-widget-video\" data-id=\"f78fb9c\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;start&quot;:0,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/www.propertyfinder.com\/careers\/wp-content\/uploads\/2025\/06\/PF-Career-Customer-Experience-New-Video.mp4\" controls=\"\" preload=\"metadata\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-efae6fb e-flex e-con-boxed e-con e-parent\" data-id=\"efae6fb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ad6eb90 e-con-full e-flex e-con e-child\" data-id=\"ad6eb90\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b7ad3b elementor-widget elementor-widget-heading\" data-id=\"9b7ad3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Meet Our People<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61b4e6a e-con-full e-flex e-con e-child\" data-id=\"61b4e6a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10d8cee elementor-widget elementor-widget-html\" data-id=\"10d8cee\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"team-container team_container_desktop\">\n    <div class=\"team-member active\">\n        <div class=\"ctm_team_info\">\n        <img decoding=\"async\" src=\"\/careers\/wp-content\/uploads\/2025\/03\/PF-Career-Rania-Img.webp\" alt=\"Rania Ashour\">\n        <div class=\"member-info\">\n            <h3>Rania Ashour<\/h3>\n            <p>Customer Experience Director<\/p>\n        <\/div>\n        <\/div>\n        <div class=\"quote-bubble\">I'm proud that every interaction at Property Finder is an opportunity to earn trust, create value, and turn a customer into a champion. Great customer experience starts with people who care , and that's who we hire.<\/div>\n    <\/div>\n    <div class=\"team-member\">\n        <div class=\"ctm_team_info\">\n        <img decoding=\"async\" src=\"\/careers\/wp-content\/uploads\/2025\/03\/PF-Career-Ahmed-Dahy-Img.webp\" alt=\"Ahmed Dahy\">\n        <div class=\"member-info\">\n            <h3>Ahmed Dahy<\/h3>\n            <p>Techincal Manager<\/p>\n        <\/div>\n        <\/div>\n        <div class=\"quote-bubble\">I'm proud to be part of Property Finder's Customer Experience team, where we represent our clients and are their voice. Here, ideas matter, impact is valued, and growth is real; I've earned two promotions in under three years!<\/div>\n    <\/div>\n    <div class=\"team-member\">\n        <div class=\"ctm_team_info\">\n        <img decoding=\"async\" src=\"\/careers\/wp-content\/uploads\/2025\/03\/PF-Career-Omer-Img.webp\" alt=\"Omar El Rouby\">\n        <div class=\"member-info\">\n            <h3>Omar El Rouby<\/h3>\n            <p>Knowledge Owner<\/p>\n        <\/div>\n        <\/div>\n        <div class=\"quote-bubble\">I'm proud of continuously learning and launching initiatives that make a real impact, whether improving knowledge access, enhancing experiences, or driving innovation for our teams and partners.<\/div>\n    <\/div>\n    <div class=\"team-member\">\n        <div class=\"ctm_team_info\">\n        <img decoding=\"async\" src=\"\/careers\/wp-content\/uploads\/2025\/03\/PF-Career-Bothina-Img.webp\" alt=\"Bothina Debiky\">\n        <div class=\"member-info\">\n            <h3>Bothina Debiky<\/h3>\n            <p>Learning Experience - Instructional Designer<\/p>\n        <\/div>\n        <\/div>\n        <div class=\"quote-bubble\">I'm proud to be part of a dynamic team that shapes the future of real estate, values innovation, and fosters a culture of collaboration, growth, and customer excellence.<\/div>\n    <\/div>\n<\/div>\n\n<div class=\"team-container team_container_mobile swiper\">\n    <div class=\"swiper-wrapper\">\n    <div class=\"team_member_mobile swiper-slide\">\n        <div class=\"ctm_team_info\">\n        <img decoding=\"async\" src=\"\/careers\/wp-content\/uploads\/2025\/03\/PF-Career-Rania-Img.webp\" alt=\"Rania Ashour\">\n        <div class=\"member-info\">\n            <h3>Rania Ashour<\/h3>\n            <p>Customer Experience Director<\/p>\n        <\/div>\n        <\/div>\n        <div class=\"quote-bubble\">I'm proud that every interaction at Property Finder is an opportunity to earn trust, create value, and turn a customer into a champion. Great customer experience starts with people who care , and that's who we hire.<\/div>\n    <\/div>\n    <div class=\"team_member_mobile swiper-slide\">\n        <div class=\"ctm_team_info\">\n        <img decoding=\"async\" src=\"\/careers\/wp-content\/uploads\/2025\/03\/PF-Career-Ahmed-Dahy-Img.webp\" alt=\"Ahmed Dahy\">\n        <div class=\"member-info\">\n            <h3>Gordon Gair<\/h3>\n            <p>Techincal Manager<\/p>\n        <\/div>\n        <\/div>\n        <div class=\"quote-bubble\">I'm proud to be part of Property Finder's Customer Experience team, where we represent our clients and are their voice. Here, ideas matter, impact is valued, and growth is real; I've earned two promotions in under three years!<\/div>\n    <\/div>\n    <div class=\"team_member_mobile swiper-slide\">\n        <div class=\"ctm_team_info\">\n        <img decoding=\"async\" src=\"\/careers\/wp-content\/uploads\/2025\/03\/PF-Career-Omer-Img.webp\" alt=\"Omar El Rouby\">\n        <div class=\"member-info\">\n            <h3>Omar El Rouby<\/h3>\n            <p>Knowledge Owner<\/p>\n        <\/div>\n        <\/div>\n        <div class=\"quote-bubble\">I'm proud of continuously learning and launching initiatives that make a real impact, whether improving knowledge access, enhancing experiences, or driving innovation for our teams and partners.<\/div>\n    <\/div>\n    <div class=\"team_member_mobile swiper-slide\">\n        <div class=\"ctm_team_info\">\n        <img decoding=\"async\" src=\"\/careers\/wp-content\/uploads\/2025\/03\/PF-Career-Bothina-Img.webp\" alt=\"Bothina Debiky\">\n        <div class=\"member-info\">\n            <h3>Bothina Debiky<\/h3>\n            <p>Learning Experience - Instructional Designer<\/p>\n        <\/div>\n        <\/div>\n        <div class=\"quote-bubble\">I'm proud to be part of a dynamic team that shapes the future of real estate, values innovation, and fosters a culture of collaboration, growth, and customer excellence.<\/div>\n    <\/div>\n    <\/div>\n    <div class=\"swiper-button-prev\">\n        <svg fill=\"currentColor\" height=\"800px\" width=\"800px\" version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 330 330\" xml:space=\"preserve\">\n        <path id=\"XMLID_27_\" stroke-width=\"0\" d=\"M15,180h263.787l-49.394,49.394c-5.858,5.857-5.858,15.355,0,21.213C232.322,253.535,236.161,255,240,255 s7.678-1.465,10.606-4.394l75-75c5.858-5.857,5.858-15.355,0-21.213l-75-75c-5.857-5.857-15.355-5.857-21.213,0 c-5.858,5.857-5.858,15.355,0,21.213L278.787,150H15c-8.284,0-15,6.716-15,15S6.716,180,15,180z\"\/>\n        <\/svg>\n    <\/div>\n    <div class=\"swiper-button-next\">\n        <svg fill=\"currentColor\" height=\"800px\" width=\"800px\" version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0 0 330 330\" xml:space=\"preserve\">\n        <path id=\"XMLID_27_\" stroke-width=\"0\" d=\"M15,180h263.787l-49.394,49.394c-5.858,5.857-5.858,15.355,0,21.213C232.322,253.535,236.161,255,240,255 s7.678-1.465,10.606-4.394l75-75c5.858-5.857,5.858-15.355,0-21.213l-75-75c-5.857-5.857-15.355-5.857-21.213,0 c-5.858,5.857-5.858,15.355,0,21.213L278.787,150H15c-8.284,0-15,6.716-15,15S6.716,180,15,180z\"\/>\n        <\/svg>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Get to Know the Customer Experience Team Get to Know the Customer Experience Team Customer Experience View Roles The Customer Experience team ensures every interaction with Property Finder is seamless, efficient, and impactful. Working closely with engineering, data, and product teams across the UAE and international markets, they provide the support and solutions our customers [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":9023,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8904","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"lang":"en","translations":{"en":8904},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.propertyfinder.com\/careers\/wp-json\/wp\/v2\/pages\/8904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.propertyfinder.com\/careers\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.propertyfinder.com\/careers\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.propertyfinder.com\/careers\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.propertyfinder.com\/careers\/wp-json\/wp\/v2\/comments?post=8904"}],"version-history":[{"count":65,"href":"https:\/\/www.propertyfinder.com\/careers\/wp-json\/wp\/v2\/pages\/8904\/revisions"}],"predecessor-version":[{"id":9487,"href":"https:\/\/www.propertyfinder.com\/careers\/wp-json\/wp\/v2\/pages\/8904\/revisions\/9487"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.propertyfinder.com\/careers\/wp-json\/wp\/v2\/media\/9023"}],"wp:attachment":[{"href":"https:\/\/www.propertyfinder.com\/careers\/wp-json\/wp\/v2\/media?parent=8904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}