Get to Know the Customer Experience Team

Get to Know the
Customer Experience Team

Customer Experience

The Customer Experience team ensures every interaction with Property Finder is seamless, efficient, and impactful. Working closely with engineering, data, and product teams across the UAE and international markets, they provide the support and solutions our customers and partners need to succeed. Whether you focus on quality control, upholding trust and transparency for our users, optimizing technical operations, or designing learning experiences that empower customers…every role contributes to a stronger, more effective service.

 

Some specialize in customer advocacy, ensuring user feedback drives meaningful improvements, while others refine workflows and processes to enhance overall operational excellence. Together, the team doesn’t just resolve issues, they create high-value experiences that set new industry benchmarks. 

Meet Our People

Rania Ashour

Rania Ashour

Customer Experience Director

Coming Soon.
Ahmed Dahy

Ahmed Dahy

Techincal Manager

I'm proud to be part of Property Finder's Customer Experience team, where we represent our clients and are their voice. Here, ideas matter, impact is valued, and growth is real; I've earned two promotions in under three years!
Omar El Rouby

Omar El Rouby

Knowledge Owner

I'm proud of continuously learning and launching initiatives that make a real impact, whether improving knowledge access, enhancing experiences, or driving innovation for our teams and partners.
Bothina Debiky

Bothina Debiky

Learning Experience - Instructional Designer

I'm proud to be part of a dynamic team that shapes the future of real estate, values innovation, and fosters a culture of collaboration, growth, and customer excellence.
Rania Ashour

Rania Ashour

Customer Experience Director

Coming Soon.
Ahmed Dahy

Gordon Gair

Techincal Manager

I'm proud to be part of Property Finder's Customer Experience team, where we represent our clients and are their voice. Here, ideas matter, impact is valued, and growth is real; I've earned two promotions in under three years!
Omar El Rouby

Omar El Rouby

Knowledge Owner

I'm proud of continuously learning and launching initiatives that make a real impact, whether improving knowledge access, enhancing experiences, or driving innovation for our teams and partners.
Bothina Debiky

Bothina Debiky

Learning Experience - Instructional Designer

I'm proud to be part of a dynamic team that shapes the future of real estate, values innovation, and fosters a culture of collaboration, growth, and customer excellence.