Get to Know the Customer Experience Team
Get to Know the
Customer Experience Team
Customer Experience
The Customer Experience team ensures every interaction with Property Finder is seamless, efficient, and impactful. Working closely with engineering, data, and product teams across the UAE and international markets, they provide the support and solutions our customers and partners need to succeed. Whether you focus on quality control, upholding trust and transparency for our users, optimizing technical operations, or designing learning experiences that empower customers…every role contributes to a stronger, more effective service.
Some specialize in customer advocacy, ensuring user feedback drives meaningful improvements, while others refine workflows and processes to enhance overall operational excellence. Together, the team doesn’t just resolve issues, they create high-value experiences that set new industry benchmarks.
Meet Our People

Rania Ashour
Customer Experience Director

Ahmed Dahy
Techincal Manager

Omar El Rouby
Knowledge Owner

Bothina Debiky
Learning Experience - Instructional Designer

Rania Ashour
Customer Experience Director

Gordon Gair
Techincal Manager

Omar El Rouby
Knowledge Owner

Bothina Debiky
Learning Experience - Instructional Designer